Privacy Policy

Privacy Policy

Introduction

Welcome to https://get-more-reviews-on-google-queensland.thebestlocalpro.com (hereafter referred to as “https://get-more-reviews-on-google-queensland,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information we receive from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://get-more-reviews-on-google-queensland.thebestlocalpro.com.
  2. Any mobile or desktop applications developed by us and made available for download.
  3. Online services offered through our platform.
  4. Interactions between users and our support team via email, phone, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using Our Services: When you sign up for an account, access our applications, or utilize our services as an authorized user, we collect and process data necessary for service provision.
  2. Visiting Our Websites: Every time you visit our websites, we may gather information about your interaction with the site, including pages viewed, features used, and search queries.
  3. Communication: We communicate with users through various channels, such as newsletters, promotional emails, phone calls, or text messages (SMS). Your consent is required for certain types of communication.

Personal Data Collection

We collect several categories of personal data to enhance your experience and improve our services:

  1. Account Information: Details related to your user account, including usernames, passwords (hashed and salted), and profile settings.
  2. Payment Information: Credit card numbers, billing addresses, payment history, and transaction details for secure processing.
  3. Financial Information: Bank account details, investment portfolios (if provided), and financial transaction records.
  4. Purchase Information: Order history, product preferences, and purchase frequency.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to facilitate service access.
  6. Location Data: GPS coordinates or other location-based services data when you use our apps or provide consent for location services.
  7. Feedback and Reviews: Content you submit, such as product reviews, comments, or survey responses.
  8. Social Media Information: If you choose to connect your social media accounts, we may access your public profile information from these platforms.
  9. Product Information: Details about products you view, purchase, or rate on our sites.

We collect this data through various methods: user input forms, account settings, automated tracking technologies (like cookies and pixels), and third-party service providers who assist in data collection.

Cookies

We employ cookies to enhance your experience while using our platform:

  1. Strictly Necessary Cookies: These ensure basic functionalities like login, session management, and website navigation.
  2. Preference Cookies: We use these cookies to remember settings you’ve chosen, such as language preferences or display settings.
  3. Analytics Cookies: They track user interactions with our websites and apps for analytics purposes, helping us understand user behavior and improve our services.

Users can manage non-essential cookie preferences through our Cookie Manager tool. Please note that disabling certain cookies may impact your experience on our platform.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, plus an additional period to comply with legal obligations:

  1. Account Information: Retained while your account is active and for a reasonable period after account closure (to prevent fraud).
  2. Payment and Financial Data: Kept for billing and accounting purposes, typically 7 years.
  3. Purchase History: Maintained for order fulfillment and customer support, usually 10 years.
  4. Location Data: Depends on the data type; some may be deleted immediately after processing, while others are retained for analytics purposes (up to 24 months).
  5. Other Personal Data: Retained based on legal requirements and business needs, ranging from a few months to several years.

Upon request or upon completion of retention periods, we will delete or anonymize your personal data unless required otherwise by law.

Security Measures

We prioritize the security of your personal information:

  1. Data Encryption: We use encryption protocols for data at rest and in transit to protect sensitive information from unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards to process data on our behalf.
  3. Access Controls: Our systems have robust access controls, ensuring that only authorized personnel can access personal data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or a higher age limit as required by local law). If we discover that a child has provided us with personal data, we will take steps to delete it and terminate any associated accounts.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: You have the right to correct inaccurate or incomplete personal information.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your personal data.
  4. Restriction: You may request restrictions on the processing of your data in specific cases.
  5. Portability: You are entitled to receive your personal data in a structured, commonly used format.
  6. Objection: You have the right to object to certain or all uses of your personal data.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.
  8. Filing Appeals/Complaints: You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.
  9. Withdrawal of Consent: You can withdraw consent for us to process your personal data at any time.

To exercise these rights, please contact our Data Protection Officer via email or mail at the provided contact details. We will respond to your requests within a reasonable timeframe and in accordance with applicable law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions regarding our data practices:

Email: contact@get-more-reviews-on-google-queensland.thebestlocalpro.com
Mail: [Privacy Team Address] (Please note that sharing physical address is optional.)